LN Functional Consultant

To interact with customer, project managers and peers to do successful implementation and provide support to resolve their issues.

Key Responsibilities:

·       Provide consultative guidance and assistance in a professional and organized manner directly to customers within the ERP Finance area.

·       Participate with the project implementation team for understanding extension development, analysis, design, implementation, and testing of the Infor Ln application of Finance module.

·       Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.

·       Provide customers with integration and industry expertise as well as “best practice” recommendations; act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.

·       Design and configure efficient client business solutions.

·       Develop and execute test plans.

·       Perform testing of software configurations and customer solutions.

·       Provide training to client’s key and end users.

·       Achieving engagement objectives.

·       Be a team player, form a relationship with the customer at all levels and also be able to drive a problem through to resolution..

Achieving engagement objectives:

·       Provide regular internal project reports when required.

·       Attend product functionality briefings and training sessions.

·       Take responsibility for personal development.

Skills, experience, and attributes required:

·       Experience in one or more industry segments such as Distribution, Industrial Manufacturing, Automotive, Aero space & Defense, Commercial Marine.

·       Business process knowledge in Warehousing, Logistics, Procurement, Customer Sales Management, Manufacturing and Planning or equivalent processes. Project Industry exposure is an added advantage.

·       5-20 years of work experience with Infor ERP LN in a client facing role through various projects

·       Reliability and deadline-driven approach

·       Strong organizational skills & time management skills

·       Strong oral and written communication that effectively articulates complex ideas.

·       Ability to work independently and as a part of a team but also self-motivated.

·       Team player with the ability to build strong peer and interpersonal relations.

Preferred Qualifications:

Business/functional experience in discrete manufacturing, Build and Deliver a scalable solution from Quote to Cash, Business processes involved with typical Sales cycle (Opportunities, Quotes, Orders etc), Experienced with Discrete Manufacturing processes (Shop Floor, Assembly), Understand / Implemented eCommerce, CRM solutions.

Work experience in any one of the industrial domains like, sales, purchase, service, freight, manufacturing, inventory management is an added advantage.

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