Merino ensures improvement in performance of ERP LN at Awal Gulf.

December 15, 2010 – Infor's largest partner for ERP LN/ Baan, Merino Consulting Services (MCS) and its Middle East partner ITWARE LLC, Dubai (ITW) announced, Awal Gulf Manufacturing Company Co BSC(C) , Bahrain a leading refrigeration and air conditioning equipment manufacturer in Bahrain has successfully upgraded its ERP LN database with no business day loss.

Awal Gulf was running on ERP LN FP5 and had huge database which was limiting its system memory utilization and affecting the overall performance. They selected ITW- MCS to be their partner to progress for their database upgrade and migration process. The project involved migration and up gradation to an architecture with higher configuration. The performance of ERP LN improved from the day one of the project completion.

Niteen Hulyalkar, IT Manager at Awal Gulf said "The structured approach from ITW-MCS team of first designing the upgrade and then executing it with utmost attention to details led to an on-time project. We were expecting the process to disrupt our operations for 24-36 hours during the weekend, but I was pleased to learn that ITW- MCS experts were able to complete the changeover in only 12 hours. Their on site / off site / offshore delivery model optimized the investment required on this project. They did complete test server preparation off site/ off shore."

Ernie Eichenbaum, VP Operations of MCS, said: "For large industrial enterprises like AwalGulf, where there are pressing business needs and time constraints. There is no substitute to a disciplined and industry expert to them and MCS team is one among the committed teams in the world. With right insight, knowledge analytics and approach we helped AwalGulf improve their performance and business process".

About Awal Gulf

Awal Gulf is a refrigeration and air conditioning equipment manufacturer, unique in its class and industry size in Bahrain. With two manufacturing plants in the Sitra Industrial Area with a work force well over 1250. Awal Gulf caters to the refrigeration and air conditioning requirements of sizeable customers in the Middle Eastern region and beyond – Corporate including some world leaders as their OEM, commercial and individuals included. Awal Gulf was incorporated in 1993 as part of a strategic program of expanding the Room Air-conditioning business of its affiliate company AWALCO.

Awal Gulf is operating to the most stringent international standards. It started its humble beginning of 20,000 units in total sales in 1995 and s took strides to reach to the present levels of operations of over 450,000 units.

For more details visit http://awalgulf.com

About Merino Consulting Services.

Merino Consulting Services is a Business Consulting and IT Services organization. We provide value-added services as a Partner-to-Progress with our valued customers and business associates. MCS specializes in designing and implementing high impact business solutions. As partners to progress, we believe in a long term relationship with our customer. So, we go the extra mile to ensure our customers get the business benefits they expect from the investments in their business solutions. It is our passion that drives us to consistently deliver value added Business Consulting services to our customers through technology initiatives. MCS is a global organization operating in the Americas, APAC, and EMEA.

For more details please visit www.merinoservices.com

About IT Ware

ITWARE LLC, Dubai, UAE an Infor ERP channel partner in ME Region closely works with MCS for servicing and supporting Infor ERP Baan and LN Customers in the Region. ITWARE was started in the year 2003 by IT and Finance professionals with more than 2 decades of vast knowledge in ERP and supply chain domains in the Gulf Region to provide high levels of product sales, consulting and support services for ERP solutions in GCC countries. The current management team and one of its Directors have been working closely along with Infor Middle East in various capacities dating back to 1994 from the first installation of Baan.

For more details please visit www.itware.ae