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For ERP LN feature pack upgrade, what method of install are you using?
Installation Wizard into existing VRC
37%
Installation Wizard into new VRC
39%
Manual into existing VRC
3%
Manual into new VRC
21%
Total votes: 38

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  #1  
Old 19th January 2012, 16:14
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pjohns pjohns is offline
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Baan: IVc4 SP31 with HiDox - DB: Oracle 11.2.0.2 - OS: RHEL 5.8
Cannot print to EXCEL device on Windows 7
Baan: Other/Unknown
DB: Other/Unknown
OS: Other/Unknown
C/S: None/Unknown

Hello,

A user at work has just been given a new Windows 7 PC. When trying to print to the EXCEL or WORD device from Baan they keep getting the following error.

==========================================================

Env : Baan IV (c:\program files\infor\bw\baan iv)
Program : BW file q:\ui\bw\ts\win32\p_applet.cpp # 485
Keyword : TsApplet::start()
Username : type:S language:2
Process : 4072
ProcessSet : 987435@TEE987435:4072
Lasterror : 2 (The system cannot find the file specified.)
Errno : 2 (No such file or directory)
BdbErrno : 0
Message : 1 : Couldn't create process. File=excel, Parameters="C:\Users\987435\AppData\Local\Infor\BW\Baan IV\tmp\tmp029580563.txt", Verb=NULL, Error=2

======================================================

The user's old PC also ran Windows 7 and could print to EXCEL or WORD without any issues. I have comapred the two PC's and can see no difference in the BW set-up or permissions on the BW files. The user has "Full Control" to all files under C:\Program Files\Infor and C:\Users\xxx\AppData\Local\Infor directories.

If I manually open Excel or Word and navigate to the txt or rtf files under C:\Users\xxx\AppData\Local\Infor\tmp I can open the files okay. So the tmp029580563.txt file in the error message above can be opened directly from Excel. This would indictate that there isn't an issue with file permissions on the temp files created by Baan.

Any ideas?

Thanks

PJ
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  #2  
Old 19th January 2012, 19:05
rochus rochus is offline
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Baan: xBaanxxx - DB: Oracle, DB2, SQL-Server - OS: Unix, MS, Linux
create tmp folder

c:\program files (x86)\Infor\BW\Baan -->\TMP

or

c:\users\<user>\app data\local\Infor\BW\Baan IV --> \TMP
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  #3  
Old 19th January 2012, 20:01
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Baan: Baan 4C4 A&D1 - DB: Oracle - OS: Sun Solaris
One of the things we had to do was get the C:\Program Files\Baan\tmp permissions for the users to write into. This the location that comes with the install of the client for us, but the security group locked down the program files directory originally. Once we got the tmp directory enabled with the correct permissions it started working. I cannot remember the exact error we got.
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  #4  
Old 18th September 2013, 17:50
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Baan: BaaN4 Baan5 - DB: Oracle. Informix, MS SQL DB2 - OS: Unix, NT Linux
My problem is that the Baan server downloads the file correctly but the baan client attempts to startup excel, and therein is the problem. The Baan Client crashes with a process error.
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  #5  
Old 18th September 2013, 18:41
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Baan: LN FP 1-9, 10.4, a little bit of Baan IV - DB: SQL Server 2008, Oracle - OS: Windows Server 2008 R2, Unix
Hi Leslie,

It may depend on the version you are using also it varies with the WebUi/Worktop too. app_start() was used for worktop but it doesn't work for Webui, you can try start.application.local() function in you are on LN.

Before that, check the permissions to the tmp folder on client machine. We normally give full rights to everyone for folder C:\Program Files\ .

Also, the excel report name should not contain "/" character. This will cause problems too.
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  #6  
Old 12th February 2015, 13:49
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rajeshell rajeshell is offline
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Baan: Baan IV, 5.0c,5.0b,LN - DB: Oracle - OS: Unix, Windows
Try this solution
https://erplntechi.wordpress.com/201...complications/
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  #7  
Old 12th February 2015, 14:15
chris_kzn chris_kzn is offline
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Baan: IV - DB: SQL 2000 - OS: WINDOWS 2000
... it might also be linked to the Device, which might have the full location of the Excel program being used. You might have used Office 2003 and upgraded to Office 365 / 2013 and maybe from 32-bit to 64-bit. How is the device calling Excel?
Attached Images
File Type: jpg excel_device_baan_iv.JPG (58.9 KB, 42 views)

Last edited by chris_kzn : 12th February 2015 at 14:18. Reason: adding image of device
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  #8  
Old 12th February 2015, 19:10
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vinceco252 vinceco252 is offline
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Baan: Baan IVc3, IVc4, 5b, 5c, ERP LN 6.1, Infor ERP 10.x - DB: SQL Server, Oracle - OS: Windows, Linux, HPUX, AIX, (a little bit of) Solaris
It looks like it's trying to open Excel with just "excel"; see if you can type "excel" in a command window on the user's PC and if it opens Excel. If it doesn't, the path to the Excel executable will need to be added to the PATH environment variable...
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  #9  
Old 26th June 2017, 18:57
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Baan: baan c4 - DB: oracle - OS: solaris/AIX
Just run BECS with administrator
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  #10  
Old 26th June 2017, 19:03
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Baan: Baan 4C4 A&D1 - DB: Oracle - OS: Sun Solaris
An old thread - but here locally we are not allowed to use administrator. If I need that I have to find someone who had the right permissions.
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GO Cards!
My latest mantra - make sure you have latest stpapi patches and the latest session object. If on LN then please explore the option of using DAL2 functionality.

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Play the Google game and help Baanboard get better rankings. Do your part. Click here to find how.
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