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For ERP LN feature pack upgrade, what method of install are you using?
Installation Wizard into existing VRC
37%
Installation Wizard into new VRC
39%
Manual into existing VRC
3%
Manual into new VRC
21%
Total votes: 38

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  #1  
Old 25th October 2017, 06:30
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mountaincloud mountaincloud is offline
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Baan: IV, V, LN - DB: Oracle, MS SQL - OS: NT, Unix, Linux
Insurance to cover the ERP implementation failure

Dear all,

Does anybody know if there are companies sell the insurance to cover the loss of the ERP system implementation failed? If yes, please give me the names of those company or the website.

Thanks in advance!

Best Regards!
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  #2  
Old 25th October 2017, 14:35
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Well never heard of this myself, but never really concerned myself with it. I have heard of some companies taking their implementation partners or the software vendor to court over failed implementations - but no first hand knowledge of it.
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  #3  
Old 25th October 2017, 14:53
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Quite an interesting question. "Bookmarked" !
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  #4  
Old 25th October 2017, 17:52
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The "real" insurance against implementation failure is the quality of your team. That would be the client's team and the consultants hired to HELP them with the job.
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Old 25th October 2017, 18:03
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biggest issue I foresee and why they all end up in court would be agreeing on what constitutes "failure".
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Old 27th October 2017, 08:13
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mountaincloud mountaincloud is offline
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Dear All,

thanks for all your replies!

As you know, the clauses of the professional service agreement are becoming more and more close to the physical goods supply agreement. In order to prevent the losses or indemnifications, both the clients and services providers should have the requirement to have a insurance compensition.

I ever heared several years ago that there are some company provide this kind of insurance.
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Old 29th October 2017, 14:22
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Interesting Topic.... Never Heard before...

Well, as rightly mentioned by @Benito, it's the Team who is going to make the change.

Utmost care must be taken while selecting an ERP Vendor, and the Consultants (Ofcourse, you also need to select the best Internal Team - Super Users).

Though we have less chances of getting Fake Experienced Candidates (Unlike SAP/Oracle), there are chances, you might get few in-experienced candidates projected by the ERP Vendors as an Experienced Candidates.

Hence, It is highly advisable to check the knowledge levels of the Consultants (through interviews/interactions), visit their LinkedIn Profiles, and check their background (BaaN is a Small World - So, not a big deal) before on boarding them.

Cheers!
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