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For ERP LN feature pack upgrade, what method of install are you using?
Installation Wizard into existing VRC
35%
Installation Wizard into new VRC
42%
Manual into existing VRC
3%
Manual into new VRC
19%
Total votes: 31

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  #1  
Old 21st September 2007, 16:42
wmickey wmickey is offline
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Baan: Baan IVc4 SP23 - DB: Oracle 10.2 - OS: HP-UX 64Bit Itanium 11.23
Question DEVICE screen not picking up Preferred Device
Baan: Baan IVc4
DB: Oracle 10.2.0.x
OS: HP-UX 11.23
C/S: Both

We are running tfcmg5203m000 for a particular user and when this person runs the session and clicks Audit, the Device screen pops up with the incorrect device. This person is a normal user and doesn't have authorizations for all device.

I removed the defaults for the users for tfcmg5203m000 and also ttstpsplopen device. I also checked the 2 tools tables I could think of. This is not a customized session or report.

What could cause this weird problem. With my userid it works just fine.

Thank you!
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  #2  
Old 21st September 2007, 16:55
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rduncan10 rduncan10 is offline
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Baan: IVc4 - DB: Oracle 10g - OS: SUSE Linux
Check in master data sessions for cash management, especially Maintain Bank Relations (tfcmg0110m000) or Maintain Payment Methods (tfcmg0140m000). These define default devices for various payment documents and cheques.
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Old 21st September 2007, 17:00
wmickey wmickey is offline
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Baan: Baan IVc4 SP23 - DB: Oracle 10.2 - OS: HP-UX 64Bit Itanium 11.23
That did not seem to be the problem. I checked both of those sessions it's not picking any of the devices mentioned there.

Another weird thing was I took out all but 3 of his printers in Maintain Device Preference List by User and now it's selecting a different device, happens to be , "D" for display which is the 3rd one on his list. Before it was stuck on one that was in the middle of the list until I cleaned up his list and made it shorter.
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  #4  
Old 21st September 2007, 17:31
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mark_h mark_h is offline
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Baan: Baan 4C4 A&D1 - DB: Oracle - OS: Sun Solaris
Delete user defaults(using ttstpdeldeflt) for ttstpsplopen. Just in case.
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My latest mantra - make sure you have latest stpapi patches and the latest session object. If on LN then please explore the option of using DAL2 functionality.

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  #5  
Old 21st September 2007, 19:27
wmickey wmickey is offline
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Mark, I've already removed the user defaults for that session. I may have to result to opening up a BaaN case, joy!
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  #6  
Old 21st September 2007, 19:35
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mark_h mark_h is offline
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Quote:
Originally Posted by wmickey View Post
Mark, I've already removed the user defaults for that session. I may have to result to opening up a BaaN case, joy!
Sorry I need to read closer - that is my standard response when some mentions printer problems. Never hurts to open a case with baan support and sometimes you get quick answers.
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  #7  
Old 21st September 2007, 19:39
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rduncan10 rduncan10 is offline
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Another thought. Check Maintain Report Defaults (ttaad3105m000) to see if the report has been entered here. It might be picking some weird paper type that is overriding the device preferences somehow.

I don't have a lot of experience with this session, so I could be wrong.
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