I am a new user of Baan, but I have noticed either an issue with the service module or how my company has the transaction mapping setup.
We use the service module to account for our servicing of our units. Most of the transactions that accumulate on our Service Orders are "WIP Service" Transactions types. These transactions book correctly as long as inventory from a Warehouse is not being issued. If Inventory is issued to a Service Order, a Service "Issue" Transaction is recorded as well as a Service "WIP Service" Transaction for the same amount; thus, the entry is double booked out of materials inventory to WIP. When the Service Order is costed, the "WIP Service" transaction reverses itself and corrects the Inventory imbalance; however, this situation is less than ideal.
Does anyone have any ideas?
Any thoughts would be greatly appreciated.