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Poll
How big is your Baan-DB (just Data AND Indexes)
0 - 200 GB
17%
200 - 500 GB
17%
500 - 800 GB
6%
800 - 1200 GB
6%
1200 - 1500 GB
17%
1500 - 2000 GB
17%
> 2000 GB
22%
Total votes: 18

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  #1  
Old 18th February 2003, 09:44
riazsayeed riazsayeed is offline
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Join Date: Feb 2002
Location: India
Posts: 136
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Baan: Ivc4, Vc, LN 6.1 - DB: Oracle, SQL Server - OS: NT, Win 2000, AIX
Service Contract BaaN V

In BaaN V Service, why does BaaN allow a configuration to be attached to a Service Contract even though the business partner in the Service Contract and the business partner for the Configuration are different?
In BaaN IV this was not the case.

Thanks a heap in advance.

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  #2  
Old 19th February 2003, 06:30
EdwinvdBorg EdwinvdBorg is offline
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Join Date: Aug 2001
Location: Netherlands
Posts: 514
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Baan: 2.2, 3.1, b40, b50, b51, ERP LN FP3, ERP LN FP7, ERP LN 10.2.1 - DB: ALL - OS: ALL
BAAN V Service Contracts

Hi riazsayeed,

The reason why the BP at the service contract level and the BP at the configuration level are not the same is that in some cases the company that pays for the service contract does not necessarily have to be the same company as the one using the equipment (configuration).

For example:

1) a lease company may own the equipment and pays therefore for the service contract but another company is than using the equipment. In that case the user will be linked to the configuration and the lease company to the service contract;
2) some companies have a centralized purchasing department and will be responsible for buying the service contracts and another department or a dealer may be using the equipment.

These are just examples of scenarios I have seen in the field from BAAN V companies using Service. Of course you can have many more business scenarios and it would be interesting to let us know what you would like to do in BAAN V so we can help you further.
Both examples mentioned above are just examples and can be resoved in BAAN V in another way if need be.

Regards,

Edwin
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  #3  
Old 19th February 2003, 06:52
riazsayeed riazsayeed is offline
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Location: India
Posts: 136
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Baan: Ivc4, Vc, LN 6.1 - DB: Oracle, SQL Server - OS: NT, Win 2000, AIX
Thanks

Thanks Edwin. Your second example reflects my business scenario as we have a Centralized Purchase Department for Equipments and the actual usage of the equipments takes place at a Service station located elsewhere.

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