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How big is your Baan-DB (just Data AND Indexes)
0 - 200 GB
200 - 500 GB
500 - 800 GB
800 - 1200 GB
1200 - 1500 GB
1500 - 2000 GB
> 2000 GB
Total votes: 66

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Old 4th April 2018, 09:23
Anakha Anakha is offline
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Baan: BaaN IV c4 - DB: MS SQL - OS: Server 2008R2
B2Mail Merge Slow Performance

Greetings BaanBoard,

So I am a new user to BaaN, never used it before in my life and the previous IT guy left little to no information on the hidden gems like B2Mail Merge. I do know that we no longer have a support package with Nazdaq due to management not seeing a need.

My problem is that recently the one user has reported that the program (Mail Merge) is taking ~4 minutes to send the email. The server is not under load in any fashion and nothing has changed on her PC or the server in terms of updates. How do I go about investigating and improving the performance on B2Mail-Merge? The only change was a password change and that issue is now resolved. Any ideas?

Thank you for any assistance .
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Old 4th April 2018, 14:02
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mark_h mark_h is offline
Join Date: Sep 2001
Location: Kentucky, USA
Posts: 7,250
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Baan: Baan 4C4 A&D1 - DB: Oracle - OS: Sun Solaris
Here is an opportunity to get back on maintenance. I do not anything about the tool, but if it is just one person I would try to concentrate there.

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My latest mantra - make sure you have latest stpapi patches and the latest session object. If on LN then please explore the option of using DAL2 functionality.

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