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How big is your Baan-DB (just Data AND Indexes)
0 - 200 GB
200 - 500 GB
500 - 800 GB
800 - 1200 GB
1200 - 1500 GB
1500 - 2000 GB
> 2000 GB
Total votes: 44

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Old 23rd March 2012, 09:58
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Baan: IVc4 SP31 with HiDox - DB: Oracle - OS: RHEL 5.8
Baan client disconnects after 10 minutes on VPN connection
Baan: Other/Unknown
DB: Other/Unknown
OS: Other/Unknown
C/S: None/Unknown


We testing the Cisco VPN client version on Windows 7 32-bit. A connection to Baan can be established and normal functions can be performed in baan. However, if you leave the Baan client idle for 10 minutes it closes down. The user testing this for us experiences the problem when using a wireless or wired connection to his home ADSL router.

The same user has connected his PC to a public wireless network we have in the office, which will take the same route as his home network to reach Baan via VPN, and he doesn't get the same timeout issue. The Baan client will remain even after 10 minutes of inactivity.

The default Baan system client timeout is set to 120 minutes and works as expected for clients on the LAN.

Our previous VPN client was from Nortel and this worked without any issues. So it's a problem specific to the Cisco set-up and a users home network.

Has anybody come across this problem before?


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Old 26th March 2012, 14:54
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Baan: IVc4 SP31 with HiDox - DB: Oracle - OS: RHEL 5.8

I've been told by Baan support to look at the ds_timeout_detect settings on the BW client.

I already have this set in my $BSE/lib/defaults/all -


If I'm setting this at the BW client end does this override the system setting?

On the client should I set the value to less than 10 to resolve my issue?

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Old 26th March 2012, 22:56
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Baan: Baan IV c4 SP 19, ERP LN 6.1 FP3 - DB: 10g R2 - OS: Linux SLES 10 64 Bit

As far as I remember ... the setting on the server always overrides the settings from the client.

One workaround of my users was to open an print session till the point of selecting an printer ... then the timeout parameter was not working.

But I think the solutions is on the adsl router ... it has to be an parameter of the router settings.

Had a similar problem working in my homeoffice connected via vpn (netgear box = router). After 15 minutes of inactivity the connection to baan was lost. Permanent pings were no solution.


Last edited by Kozure Ohashi : 26th March 2012 at 23:04.
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Old 20th September 2018, 18:21
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AngelT AngelT is offline
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Baan: BAAN LN 6.1 FP9, Global Localization, Indian Localization - DB: MS SQL - OS: WIN2008
15 Minutes Lost.

Good Day,

I have the same issue. could any solved this situation?

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