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For ERP LN feature pack upgrade, what method of install are you using?
Installation Wizard into existing VRC
36%
Installation Wizard into new VRC
36%
Manual into existing VRC
7%
Manual into new VRC
20%
Total votes: 44

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  #1  
Old 10th May 2018, 16:03
arielcandoit arielcandoit is offline
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Baan: LN,V, IV - DB: Oracle - OS: Windows XP
Error 107 : Record is locked occurrences
Baan: ERP LN 6.1 FP9 (Infor ERP 10.3)
C/S: Client

Recently we have been getting some fatal errors 107: record is locked coming from many (Ln Fp9 )processes in different modules more often. After a while, the process works normally.
We can't open an Incident because it's a random process and difficult to reproduce.

Our system admin does not have any detail about the records in trouble , just a brief description (same as fatal error screen shows up).
It's very uncertain how to trace what the problem is (unless you debug the session,but we don't have source codes).

Did somebody know about any utility or patch that we can use to figured out what's going on?
Do I need to request a technical consultant to verify this?
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  #2  
Old 14th May 2018, 15:00
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bhushanchanda bhushanchanda is offline
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Baan: LN FP 1-9, 10.4, a little bit of Baan IV - DB: SQL Server 2008, Oracle - OS: Windows Server 2008 R2, Unix
Yes.

It would be better to involve someone from the technical team to set the traces at certain points, trace through the event logs, bshell logs etc to find the root cause. There are several reasons for this error and needs deep dive to pin point the exact reason.
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  #3  
Old 15th May 2018, 14:04
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mark_h mark_h is offline
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Baan: Baan 4C4 A&D1 - DB: Oracle - OS: Sun Solaris
Actually if I was you I would log the issue with infor - you never know what they might have seen previously. The might even be able to provide some addition configuration settings for the database or application that resolve the issue.
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My latest mantra - make sure you have latest stpapi patches and the latest session object. If on LN then please explore the option of using DAL2 functionality.

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  #4  
Old 5th June 2018, 12:32
becks2203 becks2203 is offline
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Baan: LN - DB: SQL SERVER - OS: WINDOWS SERVER
Its always better to consult Infor Technical Support team ..Also sharing Bshell log with them will be a help ..They can trace the error
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