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As a Customer What would do to keep your ERP Implementation intact
Proactively define Business Process-- Take the Project Ownership
50%
Handover everything to System Integrator from drawing BP till implementation of ERP
0%
Hire more inhouse skilled & capable IT Resource to work directly with SI
50%
Rely on SI Architects/Consultants
0%
Total votes: 4

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  #1  
Old 3rd May 2019, 09:18
srprks srprks is offline
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Baan: 10.4,Baan IV - DB: Oracle,SQL - OS: Unix,Windows
ION approvals are not reflecting in LN

Hello,

We have a standard setup for ION for approvals. We recently started experiencing this issue, which is - when the user approves/rejects anything in ION, the submit user get a notification of approval (or rejection) but there is no change in LN side. The workflow status remains Pending for Approval.

I checked the activities for these objects and they are sending proper data to WF_Result parameter too. Is there something, which I am missing to check here?

Thank you,
Ishan
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  #2  
Old 6th May 2019, 08:17
ARijke ARijke is offline
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Baan: Baan IV upto LN - DB: -- - OS: --
This means that there are messages (BODs) send back to LN but they are failing to update LN with the approval/reject status.
Please have a look in IONDesk on wether there are error BODs related to the AcknowledgeWorkflow BOD.

One other question on this, did the workflow really end in ION? Please have a look in Active Workflow screen.
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