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As a Customer What would do to keep your ERP Implementation intact
Proactively define Business Process-- Take the Project Ownership
Handover everything to System Integrator from drawing BP till implementation of ERP
Hire more inhouse skilled & capable IT Resource to work directly with SI
Rely on SI Architects/Consultants
Total votes: 4

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Old 22nd March 2019, 05:28
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tmannais tmannais is offline
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Baan: LN 10.5, 10.6, 10.7 - DB: MSSQL - OS: Windows
ION API with Call Request


I have been trying to use Call Request Application on Android by Infor.
It connects to ION API and uses with Infor LN. So I have setup the ION API correctly. The verification has been done and ION API is working properly now.
The problem comes when I am going to use Call Request.
Steps are as follows:
1. Download and install the app from Google Play Store.
2. Scan QR code of the app in ION API.
3. Login.
4. Error "The requested service could not be found." right after the login and every time I reopen the app. By doing anything in the app such as refresh, search, or create new request, it will give out that error too.
So basically, Call Request is not working properly.

I have setup the User Profile for the user in LN. I have also installed every suggested solution in every related KB about Call Request with LN 10.6.

The Monitoring in ION API only shows one incoming request, which succeeded.
 GET  /infor/Mingle/SocialService.Svc/User/Detail
This will come only when I reopen the application -- not every time the error shows up.

Anyone got an idea for this?
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