LN10.6 - Connector 'ttcmfoutlook ' is not supported in LNUI

f.martel · #1 18th September 2018, 12:33

Iaorana !

Our server are on REDHAT (LN 10.6 + Oracle), my PC on windows 10.

With LN UI i can't send mail with OUTLOOK.

I have this message :

Code:

ttcmfdll046 => Connector 'ttcmfoutlook ' is not supported in LNUI

and

Code:

ttcmf01303 => Unable to send message. Service OUTLOOK could not be started

In $BSE/log/log.ttstpsplclose i have only:

Code:

18-09-18[11:23:06]demo: **********   S T A R T of Log Message   **********
18-09-18[11:23:06]demo: Line 12145 in file pttdllcmf0 in function start.service.and.send.message
18-09-18[11:23:06]demo: start.service.and.send.message: cmf.startService returned -4 (service 'OUTLOOK' could not be started).
18-09-18[11:23:06]demo: **********   E N D of Log Message   **********
18-09-18[11:23:06]demo: 
18-09-18[11:23:06]demo: **********   S T A R T of Log Message   **********
18-09-18[11:23:06]demo: Line 13553 in file pttdllcmf0 in function set.message.string
18-09-18[11:23:06]demo: Service OUTLOOK could not be started.
18-09-18[11:23:06]demo: **********   E N D of Log Message   **********
18-09-18[11:23:06]demo: 
18-09-18[11:23:06]demo: **********   S T A R T of Log Message   **********
18-09-18[11:23:06]demo: Line 13606 in file pttdllcmf0 in function set.message.string
18-09-18[11:23:06]demo: Unable to send message. Service OUTLOOK could not be started.
18-09-18[11:23:06]demo: **********   E N D of Log Message   **********
18-09-18[11:23:06]demo:

My actions:

Control all parameters
Read documentation link
Search on inforxtrem
Search on Baanboard

I have no more ideas.

Somebody have same problem and solved it ?

Thanks

François

f.martel · #2 20th September 2018, 14:06

Iorana !

I've open a case on InforXtreme. I found the cause and find

a new problem

!

First: For message ttcmfdll046 it's a autorisation problem, with bsp user this message is unknow but with others users it's present.

I wait solution by Inforxtreme to solved that. I'll give you solution.

Second: For the new problem, about messages bellow, i wait to Inforxtreme:

ttcmf01304 SMTP without UI is not defined in address types by service (ttcmf0140m000) => I defined data => See attachement
ttstpsplclose6 => Printing to PDF: Error during conversion of ERP report data file
ttstpsplclos12 => JavaVM not supported on this platform or unable to locate Java class and method at the Java side
ttcmfdll046 => Connector 'ttcmfoutlook ' is not supported in LNUI #
ttcmf01303 => Unable to send message. message did not reach 1 out of 1 recipients. Your address could not be found in the address book. Specify address(es) for yourself in the User Data session

f.martel · #3 25th September 2018, 09:09

Iorana !

The problem it's a solved by change parameters !

You can see case N° 12544568 on inforxtreme

By François

litrax · #4 25th September 2018, 12:11

Hello Francois,

sadly we could not see Cases of other companies.
That feature would be great and has to be implemented in Inforxtreme

No, serious. Thank you for your posts. It could as always be helpfull to others.
If in your Infor Case a solution number is added by Infor,
than this is the info we need. Perhaps you can add it here...

f.martel · #5 25th September 2018, 12:18

Hop !

User guide N° 55795

Solution N° 1128984