Customizaton not installed.
In my case, I have seen this error when I copy data from production to develop, and there is differences between tables on both environments. If this is the case, you need to copy the definition from one environment to the another and reload the data.
Your dba can help to identify if there is diferences between both environments and even create the necesarly fields.
I prefeer to export the table definition from the production server and install on the test server. If this is the case, be sure that this change will not affect any other development on your test server.
Hope this helps.
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