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For ERP LN feature pack upgrade, what method of install are you using?
Installation Wizard into existing VRC
35%
Installation Wizard into new VRC
42%
Manual into existing VRC
3%
Manual into new VRC
19%
Total votes: 31

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  #1  
Old 2nd September 2015, 20:42
Marcos Matias Marcos Matias is offline
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Join Date: Sep 2008
Posts: 5
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Baan: Ln, Baan IV, Baan V - DB: all - OS: unix / NT
Alerts - Joining the emails

Hello guys, I have a problem with an ion alert, can someone help me?

When I choose the option "Alert each time the monitor rule evaluates to true" the alert works fine (rule tab in the details of monitor). But it´s many emails, it will drive the users crazy! So I change the option to "Alert if rule evaluates to true 1 time within 1 day". The delivery is fine, I receive just one email a day. But the data into email is wrong. In fact ION changes the data I want (Fiscal ID and customer name) to a link that looks like below:

Alert Timestamp : Aug 28, 2015 1:59:25 PM UTC

LnMessage:WaitingBusinessPart_000000017_ (AE='201', loc='S_201')

Occurrence
- timestamp : Aug 28, 2015 1:58:55 PM UTC

LnMessage:WaitingBusinessPart_000000016_ (AE='201', loc='S_201')

Occurrence
- timestamp : Aug 28, 2015 1:59:25 PM UTC


When the correct is:


LnMessage
- Document : WaitingBusines__ revision id='' AE='201' location='S_201'
- Order: 1/2/000000015/1
- Title: Aguardando Cancelamento Nota Fiscal


Please, if someone knows the way to merge these emais but keeping details, let me know...

Thank You in advance. (and so sorry for the poor english)

Matias
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  #2  
Old 3rd September 2015, 08:05
ARijke ARijke is offline
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Join Date: Sep 2005
Posts: 455
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Baan: Baan IV upto LN - DB: -- - OS: --
Hi Matias,

This is really something internal in ION. I don't think you will find anyone here that knows about these inner details on ION. So I would say: raise an incident.
Regards, Adriaan
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  #3  
Old 3rd September 2015, 14:36
Marcos Matias Marcos Matias is offline
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Baan: Ln, Baan IV, Baan V - DB: all - OS: unix / NT
Thanks, Adriaan. I think it´s better to use a traditional query-based alert...
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