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Old 11th September 2003, 09:14
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NvanBeest NvanBeest is offline
Join Date: May 2003
Location: South Africa
Posts: 520
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Baan: BaanIVc4 - DB: Oracle, TBase, SQL Server - OS: AIX, Linux, Window$
Hi En

From experience in the BaanIVc4 arena, the customers are quite happy with Service, up to a certain point. There are shortcomings Profuse has a Service Branch model, which extends the basic functionality to a much more acceptable level. Whether it is available for B50b, I have no idea! As for user friendlyness, well, it is Baan! There are some nice third-party tools available for GPRS and PDA connections by the field engineers, with a web-based user interface. The one I personally know is iMOS from a Dutch company called TriOpSys. Their web-site is in Dutch only (at this point in time), but they gave me a (crudely) translated version of their product information. This is attached.

Hope this helps!
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