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Old 12th June 2014, 22:32
dkulikow dkulikow is offline
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Location: MI
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Printing Slowness
Baan: Baan IVc4
DB: SQL Server 2008 R2
OS: Windows 2008
C/S: None/Unknown

Hi,

I've read different threads on performance issues, but I'm not stumbling on anything like we are experience. Wondering if anyone has had the same issue.

At approximately 4:30 AM Saturday morning, our job scheduler jobs ran longer than usual. It seems to be print sessions and sessions that process and print (i.e. Direct Communicate). We have gone from minutes to hours.

We run these jobs on a separate PC where nothing else is running on it. I ran a couple of jobs on my PC this morning and it took equally as long. I haven't tried them all manually yet, but that is one of my next thoughts. We haven't loaded any new service packs or porting sets.

The only recent change is a change to the switch Baan is running on. I was told there were no issues with this switch and the issue had to be with the Baan app server or database. Both reside on the switch and aside from the link to the SLM server, we are not supposed to have anything else on the switch that could be causing any sort of network issues. Also, recent changes to DNS were made. Again, sys admin's are reporting that this should have no issues with the Baan system and/or job scheduler.

On Tuesday, we rebooted the database and app servers, as well as, the printer server. Just to refresh everything. We still have the same issues.

If anyone has had this specific issue, I'd love to understand what the issues were causing it.

Thanks in advance,
Dkulikow
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